Returns and Refunds

In stock (non-custom) items can be returned within 60 days for a 30% restocking fee, plus the cost of shipping. You (the customer) are responsible for the cost of shipping the item back. A refund will only be issued if the item is in like-new condition, with no wear and tear, or damage. Refunds, if deemed appropriate, may only be issued back onto the card you used to pay for the item originally.

Before returning any product, please contact us for a return authorization. No returns will be accepted without prior authorization. We want every client to be satisfied with their purchase, however, custom items are non-refundable.

Cancellations

All canceled orders are subject to a cancellation fee. Orders cancelled up to 7 days before the estimated ship date are subject to a 10% cancellation fee. Orders cancelled 7 days or less before the estimated ship date will be subject to a 25% cancellation fee. Custom orders cannot be cancelled once production begins.